Customer Service Representative

Allstate Insurance Agency - Dimetrius Hatcher

Customer Service Representative

Durham, NC
Full Time
Paid
  • Responsibilities

    Job Description The Personal Lines Producer at D. Hatcher & Associates, Allstate is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales.

    Benefits/Perks:

    For the right high-performing candidate who meets quotas, there is a potential for work-from-home flexibility

    Excellent career path and mostly recession-proof industry

    Base pay plus commissions (based on minimum production requirement)

    Bonuses

    Paid Time Off

    Professional Development

    Job Stability in a growing industry

    We'll reimburse you for the Property and Casualty

    Responsibilities:

    Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication.

    Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs.

    Actively prospect, round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs.

    Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates.

    Foster and maintain excellent relationships with customers and prospects through regular follow up, timely quotations, and general account support.

    Support and prepare clients for renewal and retention, and maintain strong client relationships.

    Anticipate, respond to, and follow up on all existing client needs.

    Requirements:

    Possess a valid driver’s license and a source of reliable transportation.

    You must be willing to obtain an Insurance license.

    About our Agency I have over 20 years of Insurance experience and am looking to grow.

    The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.