Benefits:

License Reimbursement

Bonus based on performance

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

We are seeking a dedicated Customer Service Representative to join our team. In this role, you will assist clients with their insurance inquiries, process policy changes, and ensure timely and accurate updates to customer accounts. You will provide excellent customer service by addressing concerns, answering questions about coverage, and helping clients understand their policies. The ideal candidate will have strong communication skills, attention to detail, and a passion for helping others. This is a great opportunity to contribute to a positive customer experience while supporting the growth and success of the agency.

Responsibilities

Assist customers with inquiries, policy changes, and updates to ensure accurate and timely account information.

Provide clear explanations of insurance coverage, benefits, and options to help clients make informed decisions.

Address and resolve customer concerns or issues in a professional and efficient manner.

Maintain strong relationships with clients by delivering exceptional service and ensuring their satisfaction with their insurance policies.

Job Qualifications

Experience in Customer Service and client facing support

Active Insurance license required.

Ability to multitask, problem-solve, and work efficiently in a fast-paced environment while maintaining a positive attitude.

Excellent communication skills, both written and verbal, with the ability to explain complex insurance concepts clearly.

Strong attention to detail and accuracy when handling customer accounts and processing policy changes.

Disclosure: Each agency is different in how their staff, book of business, sales process, and compensation is structured. Compensation is typically offered as base plus commission and will depend on the agency and your experience. Actual benefits offered will vary per agency and may not include the benefits listed above.

Good Work. Good Life. Good Hands® The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better. That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only Allstate but a dynamic industry. You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good.

Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying a step ahead of whatever's coming next – to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends. We set them.

The Sales Professional opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. ©2021 Allstate Insurance Co.

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.