Customer Service Representative

Allstate Insurance Agency - Leta Hankins

Customer Service Representative

Lakewood, WA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Company parties

    Dental insurance

    Employee discounts

    Free food & snacks

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    We're looking for fun, smart people!! Our office is quickly growing and we need someone who we can train to support our AMAZING team, welcome our customers, and take on a variety of tasks! Our Customer Service Representative needs to exceed customer service standards to current clients.

    Looking for a SMART person who is a quick learner and GREAT with people to become apart of our amazing team!

    No prior insurance experience is necessary. We have continuous training and career advancement. Must have at least 2 years of customer service office experience.

    Apply for the position today by completing the form and completing the assessment.

    RESPONSIBILITIES

    Welcome customers in the office

    Take payments

    Process customer policy change requests.

    Verify phone numbers, addresses, and email addresses with each customer contact and update customer information.

    Schedule appointments for sales staff to meet prospective customers.

    Ensuring all customers have correct legal documents as well as have taken advantage of all discounts.

    Overseeing inspection concerns.

    Help with the flow of the phones and walk in customers

    REQUIREMENTS

    Possess an upbeat, positive and enthusiastic attitude.

    Proficiency to multi-task, follow-thru and follow-up.

    Great Customer Service Skills.

    Driven and goal-oriented individual.

    Ability to tactfully handle stressful and difficult situations.

    The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.