Customer Service Representative / Appointment Setter

Re-Bath

Customer Service Representative / Appointment Setter

Troy, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    Life Insurance

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    πŸŽ‰ Join the Team That Makes Every Call an Adventure! πŸ“ž

    Looking for a job that’s not just a job, but a FUN experience? We’re hiring enthusiastic, energetic, and people-loving individuals to join our dynamic Call Center team! πŸš€

    🌟 Responsibilities:

    Answering customer inquiries with enthusiasm and professionalism.

    Providing top-notch customer service with a personal touch.

    Resolving issues quickly and effectively, ensuring customer satisfaction.

    Managing multiple calls and following up to ensure customer needs are met.

    Documenting interactions and maintaining accurate records.

    Collaborating with teammates to brainstorm and share solutions for even better service!

    🌟 Qualifications:

    5 Years of customer service experience

    1-2 Call Center experience preferred

    Proficient with MS Word, Excel, and Outlook.

    Attention to detail with effective time management and organizational skills.

    Navigate CRM software and lead tracking systems with ease.

    Friendly, enthusiastic, and customer-service oriented

    Goal-oriented and ready to achieve stellar results.

    Self-motivated and strong work ethic

    High school Diploma or GED Required.

    🌟 Skills:

    Persuasion and influence.

    Relationship building and networking.

    Ability to work independently and as part of a team.

    Time management and organizational skills.

    Adaptability to changing market trends.

    Job Type: Full-time

    Salary: $15.00 - $19.00 per hour

    Benefits:

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Shift: 8-hour shift, some evenings, and weekends are required

    Work setting: In-person

    Education: High school or equivalent