Benefits:

Competitive salary

Flexible schedule

Paid time off

TampaPrinter.com is a busy, full-service print and sign shop looking for an experienced Customer Service Representative (CSR) to join our team. This is an in-person role assisting customers both in-store and over the phone with quotes, orders, and general questions.

If you thrive in a fast-paced environment and have a background in printing or signage, we want to talk to you!

Key Responsibilities:

Greet and assist customers in person, over the phone, and via email

Provide quotes, take orders, and guide customers through the production process

Review artwork and ensure jobs are entered accurately into the system

Communicate with production and design teams to ensure the timely completion of orders

Maintain a positive, professional attitude in a customer-focused environment

Graphic Design experience is a plus

Requirements:

Minimum 2 years of experience working in a print shop or sign shop

Strong communication and organizational skills

Ability to handle multiple projects and prioritize in a fast-paced setting

Working knowledge of common print products and terminology

Experience with job ticketing, proof approvals, and general order workflow