Customer Service Representative/Cafe Assistant
Benefits:
Employee discounts
Flexible schedule
Description:
Our Customer Service/ Café Assistant position will be cross-trained to work both the Front Desk area and our Courtside Café. Training will be provided for our scheduling software, POS system, and
appliances in the café.
Qualifications:
Excellent interpersonal skills, good computer skills, enjoy working with the public.
Duties::
· Greeting customers
· Answering telephone
· Answering customer questions regarding the facility and all the programs that are run within it
· Monitoring company e-mail and message services and responding to messages
· Assisting management and marketing staff with e-mail and telephone sales and marketing campaigns
· Setting up facility rooms and equipment
· Taking and filling food and beverage orders
· Preparing food using hot oil fryers and TurboChef ovens using prescribed recipes
· Operating computer point-of-sale and scheduling software
· Facility upkeep
· Ability to work evenings and weekends (hours may increase during the facility’s peak periods).