Benefits/Perks

Company-paid training

Employee discounts for Culligan in-home products

Eligibility for annual recognition and training meetings/events

Job Summary

Denker Culligan Water is seeking an individual experienced in customer relations for a Part-Time position. We are growing, and are excited to add this position to our team! As this is a new position, we're looking for someone who has great customer service and time-management skills, can be flexible with tasks and activities as necessary, enjoys working as part of a team, and is a positive person overall!

The Customer Service Representative's primary responsibilities are to answer phones and greet walk-in customers, work directly with customers to discuss orders, resolve problems, and meet related needs, and to work on special projects as necessary. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.

Responsibilities

Extensive problem-solving, order processing, and helping to manage customer accounts

Answer phones, providing support and direction

Provide proactive sales support by developing close relationships with customers

Schedule service and delivery orders

Coordinate schedules with the service/operations team

Contact customers for purposes of scheduling additional services or offering maintenance plans

Refer unresolved customer grievances to designated departments for further investigation

Other responsibilities as necessary

Qualifications

High school diploma or GED

Minimum of two years of customer service experience preferred

Strong time management and project management skills

Proficient in Microsoft Office (word, excel, outlook)

Excellent communication skills, both written and verbal

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.