Benefits:

SARSEP Retirment Match

Weekly Wellness Time Off

Employee discounts

Opportunity for advancement

Paid time off

Job Summary

Meredith's Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.

Responsibilities

Schedule service and delivery orders via phone, emails, text, and in person

Quick problem solving skills to help customers with unique needs

Strong attention to detail, this is a dynamic role

Provide proactive sales support by developing close relationships with customers

Coordinate schedules with the service/operations team

Contact customers for purposes of scheduling additional services or offering maintenance plans

Refer unresolved customer grievances to designated departments for further investigation

Desired Qualities

Top notch communication skills, both written and verbal

The ability to be a team player with a smile

Minimum of two years of customer service experience

Strong time management and project management skills

Proficient in Microsoft Office & Software (word, excel, google suite)

Multi-tasking ability with multiple software programs

Willing to become a water treatment expert through training

Benefits/Perks

Medical insurance

Dental insurance

SARSEP Retirement with company match

Vacation, paid time off

Company-paid training

Employee discounts for Culligan in-home products

Additional perks available

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.