Benefits:

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

About the Role:

Join a team that cares about our customers and you! We are looking for an experienced and committed individual to join Farmers Insurance as a Full-Time Customer Service Representative. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.

Responsibilities:

Assist customers with insurance policy inquiries and changes

Process policy renewals and updates

Handle customer inquiries and resolve issues in a timely manner

Provide exceptional customer service over the phone and in person

Assist with policy claims and documentation

Requirements:

Previous experience in customer service or a related field

Strong communication and interpersonal skills

Ability to multitask and prioritize in a fast-paced environment

Proficiency in Microsoft Office and other relevant software

Active Property & Casualty insurance license is required