Grapids Home Services is a residential service company specializing in Plumbing, Heating & Air and has been in business for over 25 years. We provide a great environment and culture focused on growth, development, and retention. If you are looking for a career and growth opportunity for your future, Grapids Home Services is the right home for you. We have endless opportunities here at Grapids and are looking forward to meeting you.

Our Customer Service Representative serves as the primary point of contact for customers, managing inquiries. They assist customers by providing information about services, scheduling appointments, and answering questions regarding HVAC and plumbing systems. They carefully document customer issues and preferences, ensuring accurate records are maintained for future reference. When customers experience problems, the representative guides them through troubleshooting steps and offers reassurance while effectively managing expectations. Additionally, they follow up with clients after service calls to gather feedback, resolve any lingering issues, and ensure a positive experience, all while fostering trust and loyalty to the company.

We Offer:

• Weekly pay with incentives and bonuses

• Company events & parties for individuals & families

• Holiday pay, vacation pay, & paid time off

Job Requirements:

• Pre-employment background check

• Pre-employment drug screen

There is room to grow for the right candidate.

We look forward to hearing from you.