ABOUT US:
Groundwork Coffee specializes in batch-roasted, certified organic coffees and artisanal teas. From our humble roots as a rare book store and cafe back in 1990, Groundwork would go on to become one of the first certified organic coffee roasters in Southern California, as well as the largest organic coffee roaster in Los Angeles. A truly local pioneer in fair trade and fairly traded coffee and tea sourcing, we remain committed to sustainable business practices, including maintaining direct relationships with growers and importers who promote responsible coffee and tea production. From the ground up, Groundwork is steadfast in its commitment to the values of quality, sustainability and community.
ABOUT YOU:
We are looking to hire an energetic, proactive, and collaborative Customer Service Representative to join our growing Groundwork Coffee team. As a member of the Customer Service Team, you will work closely with different departments including Sales, Marketing, Operations, Retail and the executive team.
As the Customer Service Rep, you'll be exposed to various facets from sourcing and production to retail and wholesale distribution. If you love a great cup of coffee (or tea), embody a positive attitude, and are enthusiastic about providing great customer service, then please apply today!
WHAT YOU'LL DO:
WHAT IT TAKES TO ROCK THIS ROLE:
PAY RATE: $18.00/HR
WHY GROUNDWORK:
We strive to be the best place our employees have ever worked, and to produce the best coffee our customers have ever sipped. As a part of our team, you'll be working with people who are down-to-earth, friendly, and passionate in a casual, caffeinated, and fun office environment.
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GROUNDWORK PERKS:
*Benefits are offered to eligible employees and are subject to change.
Medical Insurance
Dental Insurance
Vision Insurance
Voluntary Life Insurance
Accidental Insurance
Paid Sick Leave (5 Days, Accrued)
2 Weeks Paid Vacation (Accrued)
8 Paid Holidays
Commuter Program: Substantially Subsidized Metro Pass
Free Coffee to Take Home: 1 pound Bulk Coffee or ¼ Pound Loose Leaf Tea every week
Free Coffee in the Office: Nitro & Cold Brew on Tap, Espresso Machine, Brewed Batches, etc.
Employee Discount Program: Discounts on Food, Beverage, & Merchandise
WORK HOURS AND WORK LOCATION:
This is a full-time in-office position
The workday begins at 8:00am
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Groundwork is committed to a policy of Equal Employment Opportunity. We recruit, employ, train, compensate, and promote without regards to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law._