Customer Service Representative

Honest Abe Roofing of Indianapolis

Customer Service Representative

Indianapolis, IN
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus Opportunities

    Competitive salary

    Dental insurance

    Free uniforms

    Paid time off

    Training & development

    Vision insurance

    Customer Service Superhero Wanted at Honest Abe Roofing!

    Position: Customer Service Superhero

    Location: Indianapolis, 9957 Crosspoint Blvd

    Employment Type: Full-Time

    Are You Ready to Be a Hero?

    At Honest Abe Roofing, we don’t just fix roofs—we change lives by keeping families safe and dry under a roof they can trust. Our customers are the heart of our mission, and we’re looking for an energetic, problem-solving dynamo to join our team as a Customer Service Superhero! If you’re ready to swoop in and save the day for our customers, this is the role for you.

    Your Mission (Should You Choose to Accept It):

    •	Be the first responder to customer calls, emails, and 					messages—no problem too big, no question too small!
    
    •	Schedule inspections, consultations, and roofing projects 				like a master planner.
    
    •	Answer customer questions with confidence, providing 				expert knowledge about our top-tier roofing services and 				warranties.
    
    •	Resolve issues with speed and care, ensuring every 					customer feels like a VIP.
    
    •	Keep detailed, accurate records of customer interactions in 		our CRM system (even superheroes need organization!).
    
    •	Follow up with customers to make sure they’re thrilled with 		their Honest Abe experience.
    
    •	Collaborate with our sales and project teams to deliver 				seamless service.
    

    Your Superpowers:

    •	Exceptional communication and people skills that inspire 				trust and confidence.
    
    •	Quick problem-solving abilities—you turn challenges into 				opportunities.
    
    •	Multitasking wizardry and time management that’s second 				to none.
    
    •	Proficiency with technology (Microsoft Office and CRM 				tools are your sidekicks).
    
    •	A high-energy, can-do attitude that makes you 						unstoppable.
    

    Requirements to Join Our League:

    •	High school diploma or equivalent (Associate’s degree is a 				plus).
    
    •	Previous customer service experience, especially in home 				improvement or construction, is a bonus.
    
    •	A genuine passion for helping people and a team-oriented 				mindset.
    

    What’s in It for You?

    •	A competitive salary that recognizes your superhero skills, 				with bonus opportunities available!
    
    •	Career growth opportunities in a company that’s always 				leveling up.
    
    •	Training and support to sharpen your skills and take on 				new challenges.
    
    •	A fun, fast-paced environment where no two days are the 				same.
    

    How to Suit Up and Apply:

    If you’re ready to become a Customer Service Superhero and make a real difference in people’s lives, we want to hear from you! Send your resume and a brief note about why you’re the hero Honest Abe Roofing needs to [Insert Application Email or Link].

    At Honest Abe Roofing, we’re building more than roofs—we’re building dreams. Join our team and be part of something truly heroic!

    Honest Abe Roofing has been installing, repairing, and maintaining

    residential roofs since 2007. We aim to bring a customer service focus to

    the roofing industry and become America’s most reliable and trusted

    roofing company. We provide an essential service to many homes,

    providing the best possible roofing options along with exceptional customer

    service.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Honest Abe Roofing Corporate.