Are you a detail-oriented problem solver who thrives in a fast-paced environment? Do you enjoy providing exceptional customer service and managing multiple tasks? If so, we want you! Your Role: As a Customer Service Representative I, you'll be the vital link between our company and our valued customers. You'll handle a variety of tasks, from answering inquiries and scheduling services to managing invoices and resolving customer concerns. This role requires a blend of excellent communication, organizational skills, and the ability to adapt quickly to changing priorities. Why Join Us? • Opportunity to grow and develop your skills. • A dynamic and supportive team environment. • The ability to impact the customer experience. Responsibilities: Key Responsibilities: • Customer Champion: Be the first point of contact, answering calls and emails promptly and professionally. • Problem Solver: Efficiently address customer inquiries, complaints, and service requests. • Organizational Maestro: Manage and retain customer accounts, schedule services, and dispatch jobs using our CRM system. • Financial Guru: Generate invoices, process payments, and assist with accounts receivable tasks. • Documentation Whiz: Maintain accurate records, manage files, and ensure all necessary documentation is completed. Qualifications: What We're Looking For: • High Detail Orientation: You meticulously manage information and ensure accuracy in all tasks. • Strong Sense of Urgency: You thrive in a fast-paced environment and can handle multiple priorities efficiently. • Excellent Communication Skills: You communicate clearly and professionally, both verbally and in writing. • Adaptability: You can quickly adjust to changing priorities and learn new processes. • Process Driven: You enjoy following and improving processes. • Independent worker with the ability to collaborate. Qualifications: • High School Diploma/GED. • Proven customer service experience. • Experience with invoicing and basic accounting. • Proficiency in Microsoft Office Suite and CRM software. • Reliable transportation. • Experience in the environmental field is a plus. Compensation: $17 - $25 hourly

• Key Responsibilities: • Customer Champion: Be the first point of contact, answering calls and emails promptly and professionally. • Problem Solver: Efficiently address customer inquiries, complaints, and service requests. • Organizational Maestro: Manage and retain customer accounts, schedule services, and dispatch jobs using our CRM system. • Financial Guru: Generate invoices, process payments, and assist with accounts receivable tasks. • Documentation Whiz: Maintain accurate records, manage files, and ensure all necessary documentation is completed. • Team Player: Collaborate with sales and operations teams to achieve monthly goals.