Customer Service Representative

Jack Bradley & Co

Customer Service Representative

Schwenksville, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Company parties

    Competitive salary

    Free uniforms

    Opportunity for advancement

    Training & development

    Job Title: Entry-Level Customer Service Representative Location: Main Headquarters in West Conshohocken, PA

    About Us: At Jack Bradley & Co., we are committed to delivering exceptional service and fostering long-term relationships with our clients. We are seeking a motivated and ambitious Entry-Level Customer Service Representative to join our dynamic team. This is an exciting opportunity for recent graduates or young professionals looking to build a career in customer service and sales.

    Key Responsibilities:

    Handle new customer acquisition, driving brand recognition and customer loyalty.

    Engage daily with decision-makers to develop and maintain strong relationships.

    Work closely with internal teams to troubleshoot and resolve customer issues quickly and efficiently.

    Negotiate rates and terms with customers to ensure satisfaction and retention.

    Manage a high volume of client accounts, ensuring timely follow-ups and resolutions.

    Identify customers’ needs, clarify information, and provide tailored solutions or alternatives.

    Participate in educational training seminars to improve industry knowledge and personal performance.

    Meet both personal and team performance targets, contributing to company growth.

    Ideal Candidate:

    Recent college or high school graduates, or young professionals with an eagerness to learn and grow.

    Competitive, ambitious, and results-oriented individuals with excellent communication skills.

    Able to multi-task, set priorities, and manage time effectively in a fast-paced environment.

    Detail-oriented and goal-driven, with a strong desire to achieve and exceed performance targets.

    Comfortable with face-to-face interactions with customers and able to foster trust and rapport.

    Basic familiarity with computers, CRM systems, and Microsoft Excel is a plus.

    What We Offer:

    Competitive pay structure, with weekly and quarterly performance-based bonuses.

    Health insurance reimbursement after 90 days of employment.

    Travel and gas reimbursement for business-related needs.

    Company trips and retreats to foster team bonding and reward hard work.

    If you’re a driven and enthusiastic individual with a passion for customer service, we want to hear from you! Apply today to join the Jack Bradley & Co. team and take the first step toward a rewarding career.

    Jack Bradley & Co. is an equal opportunity employer.