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Customer Service Representative

Jennifer Hockers & Associates LLC, an American Family Agency

Customer Service Representative

Madison, WI
Full Time
Paid
  • Responsibilities

    Benefits:

    Simple IRA + Match

    Bonus based on performance

    Company parties

    Competitive salary

    Dental insurance

    Donation matching

    Employee discounts

    Free food & snacks

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    🌟 Join our dynamic team at Jennifer Hockers & Associates, LLC! 🌟

    Are you passionate about making a positive impact on people's lives? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want you on our team!

    We're currently seeking dedicated individuals to join us in providing top-notch insurance service to our clients. As part of our team, you'll have the chance to grow both personally and professionally while helping others protect what matters most to them.

    Responsibilities

    Educate clients on various insurance products and coverage options

    Assess client needs and recommend appropriate insurance solutions

    Provide exceptional customer service throughout the sales and service process

    Build and maintain strong relationships with clients to ensure satisfaction and retention

    Consistently achieve or surpass individual performance targets while contributing to overall company objectives

    Qualifications

    Previous experience in the insurance industry or a related field preferred

    Strong interpersonal and communication skills

    Ability to multitask and prioritize in a fast-paced environment

    Detail-oriented with excellent problem-solving abilities

    Must hold an active insurance license (or be willing to obtain)

    Why Jennifer Hockers & Associates, LLC?

    Fun and Energetic – "We believe work should be enjoyable, so we cultivate a fun, energetic workplace where every win is celebrated."

    Collaborative – "We foster a collaborative environment where teamwork and mutual support drive our success."

    Driven by Integrity – "We are committed to honesty, transparency, and ethical practices in everything we do."

    Client-Centric – "Our culture is built on a client-first mentality, ensuring every decision is made with their best interests in mind."

    Results-Oriented – "Our high-performing culture is focused on delivering results, achieving goals, and driving success for both our clients and our team."

    Join us and embark on a rewarding career where you can make a difference every day. Apply now and become a part of the Jennifer Hockers & Associates, LLC family!

    This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.