Customer Service Representative
Benefits:
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Lawn Doctor and our HOA management office are looking for a dependable and reliable individual to provide exceptional customer service to our customers. We are looking for a motivated, self-starter who is goal-oriented and hard-working.
The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our company specific software. Actual work experience in the HOA industry or familiarity with yard care is desirable but not required.
The following is a representative list of duties and responsibilities associated with this position:
Takes inbound calls from customers and potential customers
Makes outbound calls to follow up on estimates and ensure customer satisfaction
Maintains customer data records
Processes paperwork from sales and service team members
Helps to schedule crews to perform services
Assists in product and supply orders and inventory tracking
We work in a great team environment and are excited to have you add to our culture! We offer a competitive wage and great benefits!