Customer Service Representative
Benefits:
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Lawn Doctor and our HOA management office are looking for a dependable and reliable individual to provide exceptional customer service to our customers. We are looking for a motivated, self-starter who is goal-oriented and hard-working.
The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience in the lawn care or HOA industry is desirable but not required.
The following is a representative list of duties and responsibilities associated with this position:
Takes inbound calls from customers and potential customers
Makes outbound calls to follow up on estimates and ensure customer satisfaction
Sells services over the phone
Maintains customer data records
Processes paperwork from sales and service team members
Helps to schedule crews to perform services
Assists in product and supply orders and inventory tracking
If you enjoy multitasking and would like to be a part of a fast-paced, dynamic team, we are waiting to hear from you! We offer a competitive wage and great benefits!