Customer Service Representative

Lindsay Windows

Customer Service Representative

Alto, GA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Company parties

    Health insurance

    Opportunity for advancement

    Paid time off

    Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of Lindsay Windows policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.

    Customer Service Representative responsibilities

    Answers incoming customer calls regarding product questions, service questions and general client concerns

    Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer

    Input orders with 100% accuracy

    Work with the sales team to stay updated on product knowledge

    Impact the company’s bottom line by problem solving

    Customer Service Representative skills

    3-5 years Customer Service experience

    Building or Construction experience helpful

    Ability to remain professional and courteous with customers at all times

    Excellent verbal and written communication skills

    Must be willing and able to work from our office in Alto daily!