Benefits:

401(k)

401(k) matching

Competitive salary

Flexible schedule

About Us: We are a leading company in the pest control industry, dedicated to providing top-notch service to our clients. We pride ourselves on our customer-centric approach, and we are looking for a highly organized and experienced Customer Service Representative to join our dynamic team. If you have extensive experience with PestPac software and excel at multitasking in a fast-paced environment, we want to hear from you!

Key Responsibilities:

Provide exceptional customer service by responding to client inquiries, scheduling services, and managing customer accounts

Utilize PestPac software to manage client information, service scheduling, and job orders

Efficiently navigate Google Maps and other mapping tools to determine service areas, optimize routes, and support field technicians

Coordinate daily schedules for service teams, ensuring smooth operations and timely service delivery

Handle multiple tasks throughout the day, including answering calls, managing emails, and processing paperwork

Resolve customer concerns and provide information about services in a professional and courteous manner

Collaborate with team members and support overall office operations as needed

Qualifications:

5+ years of experience using PestPac software in a customer service or administrative role

Strong knowledge of service areas and excellent proficiency with Google Maps or other mapping/navigation software

Ability to multitask effectively and stay organized in a fast-paced work environment

Strong communication skills, both verbal and written

Ability to problem-solve and handle customer inquiries with patience and professionalism

Previous experience in the pest control industry or a similar field is highly preferred

Why Join Us?

Competitive salary based on experience

Friendly and supportive team environment

If you meet the qualifications and are looking for a challenging and rewarding role, please apply by submitting your resume and cover letter to [Caleb@Parkerpest.com].

We look forward to hearing from you!