Customer Service Representative

McLean & Potomac Dermatology and Skincare Center

Customer Service Representative

McLean, VA
Full Time
Paid
  • Responsibilities

    We are looking for a customer service representative to join our administrative team. Our administrative team is a key part of creating a warm and inviting atmosphere for our patients and providing excellent care.

    This is for a part-time or full-time employment, to include some Saturdays. This position requires a one year commitment.

    What You'll Do

    • Answer telephone calls on a multi-line telephone system
    • Schedule appointments in a cloud-based scheduling system
    • Check patients in before medical visits (insurance data entry)
    • Perform transactions for products, copays, co-insurance payments, and services
    • Take detailed messages from patients in electronic health records
    • Update medical records with insurance and demographic information
    • Perform miscellaneous administrative tasks (faxing, scanning, etcetera)
    • Manage schedule of four healthcare providers, medical assistants, and spa

    What You'll Bring to the Team

    • Bachelor's degree from a four year university

    • Interest in the medical field and healthcare business process

    • Passion for skincare and patient care

    • Positive attitude and ability to work as part of a team

    • Strong time management and communication skills

    • Experience with ModMed preferred

    Benefits and Perks

    • Health, Vision, and Dental Insurance
    • Retirement - 401k with match
    • PTO and Holiday Leave
    • Virtual resources for fitness and mindfulness
    • Generous product discounts and complimentary cosmetic services

    McLean Dermatology and Skincare Center is a cutting-edge, privately-owned dermatology practice located in McLean, Virginia. Our providers specialize in adult and pediatric dermatology, skin cancer surgery, and cosmetic dermatology.

    This position is for full-time on-site employment in our McLean, Virginia office.