Pacific Aire Home Services is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business for over 30 years. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year and are looking for full-time employees to join our team. We are looking for a full-time Customer Service Representative to join our team.

As a customer service representative for Pacific Aire, you will serve as the primary point of contact for customers, managing inquiries. They assist customers by providing information about services, scheduling appointments, and answering questions regarding HVAC and plumbing systems. They carefully document customer issues and preferences, ensuring accurate records are maintained for future reference. When customers experience problems, the representative guides them through troubleshooting steps and offers reassurance while effectively managing expectations. Additionally, be proactive with calling customers to book appointments for scheduled services, follow up with clients after service calls to gather feedback, resolve any lingering issues, and ensure a positive experience, all while fostering trust and loyalty to the company.

Apply for additional details!

We offer:

• Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
• 401(k) retirement with company match
• Weekly pay with incentives and bonuses
• Company events & parties for individuals & families
• Holiday pay, vacation pay, & paid time off

Job Requirements:

• Pre-employment background check
• Pre-employment drug screen
• Computer proficient

We look forward to hearing from you.