**About iFLY Miami
** iFLY Indoor Skydiving is preparing to open in Miami and is hiring an enthusiastic, customer-centric team. iFLY pioneered the body-flying 'indoor skydiving' experience and is the world leader in vertical wind tunnel technology.
Each day we're inspired by all types of people who choose to fly. We celebrate when we watch athletes win competitions. We cheer when youth who are part of our Flight School program learn to fly. We're moved emotionally any time our All Abilities program helps anyone with physical and cognitive challenges spread their wings.
While everyone at iFLY Miami comes from different walks of life, we challenge ourselves to learn, to grow and to progress together – both as flyers and people. We don't just believe in the dream of flying. We live it every day.
Join us. Choose to fly.
About the Role **
**As a Customer Service Representative (CSR) you're the first person our guests meet when they walk in the doors, and you set the stage for an adventure unlike any other.
You're there to tell them what to expect, ease any nerves, and answer any questions about how the world's most advanced wind tunnel works. You'll listen to guests and use your sales skills to recommend products that will meet their needs and improve their time at iFLY.
Once guests are checked in and ready to fly, you'll ensure they feel at home on the flight deck until our team of flight instructors takes over.
You'll love seeing the look on people's faces as they fulfill their dreams of flight and become part of one of the greatest communities out there. You'll make instant friends with our guests, share your passions, celebrate each other's achievements, and look forward to the next time you can do it all over again. That's what it's like when you're a CSR who makes magic happen every day.
**Daily Responsibilities
** No two days are alike, but here's how you can expect to spend your time in this role:
Preferred Attributes
Requirements
**Pay and Benefits
** Base pay for each position falls within a range and is determined based on your skills, qualifications, and experience. For this position, the base pay range is between $18.00 and $21.00/hr., and most new hires start at $18.00. Commissions may be earned in this role.
We also offer eligible employees other benefits ranging from comprehensive medical and dental coverage to a company-matched 401(k), employee discounts, free flight time, and more.
It is not typical for an individual to be hired at the high end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. **** **
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