Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Are you ready to jump-start your career? We're looking for an energetic Customer Service Representative to join our dynamic team!
RESPONSIBILITIES
Lead Generation Extraordinaire:
Dive into outbound calls with zest to generate leads and discover potential customers.
Explore diverse prospecting methods to expand our lead database.
Qualify leads like a pro based on our predetermined criteria.
Appointment Setting Maestro:
Master the art of setting appointments for our stellar sales representatives with qualified leads.
Juggle and coordinate appointments with finesse.
Be the maestro of follow-up, ensuring appointments are confirmed and rescheduled as needed.
Database Rock star:
Rock our lead databases, keeping them accurate, up-to-date, and ready for action.
Record lead interactions in our cutting-edge CRM system.
Showcase your reporting skills, providing regular reports on your lead generation and appointment-setting adventures.
Collaboration Champion:
Work closely with the call center supervisor and contemporaries to align lead generation strategies.
Have a can-do attitude, ready to tackle a fast-paced, fun environment.
Together, let's take our lead generation game to new heights!
Performance Metrics:
Meet and exceed monthly and quarterly lead generation targets.
Monitor and analyze key performance indicators (KPIs) related to lead generation and appointment setting.
QUALIFICATIONS:
5 Years of customer service experience
Proficient with MS Word, Excel, and Outlook.
Your communication skills are top-notch.
Attention to detail with effective time management and organizational skills.
Navigate CRM software and lead tracking systems with ease.
Friendly, enthusiastic, and customer-service oriented
Goal-oriented and ready to achieve stellar results.
Self-motivated and strong work ethic
High school Diploma or GED Required.
Skills:
Persuasion and influence.
Relationship building and networking.
Ability to work independently and as part of a team.
Time management and organizational skills.
Adaptability to changing market trends.
Job Type: Full-time
Salary: $17.00 - $19.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift: 8-hour shift, some evenings, and weekends are required
Work setting: In-person
Education: High school or equivalent