Benefits:

Opportunity for advancement

Paid time off

Training & development

Benefits/Perks

Medical insurance

Dental insurance

Vision insurance

401K retirement with company match

Vacation, paid time off

Company-paid training

Employee discounts for Culligan in-home products

Eligibility for annual recognition and training meetings/events

Job Summary

Culligan Water is seeking an individual experienced in customer relations and inbound sales. The Customer Service Representative - Sales and Marketing Coordinator works directly with customers to discuss orders, resolve problems, assist the sales team in scheduling in home sales appointments and carryout the company's marketing initiatives. To be a successful Customer Service Representative - Sales and Marketing Coordinator, you should be detail-oriented, organized, have a selling mentality with strong interpersonal and communication skills.

Responsibilities

Extensive problem-solving, order processing, and helping to manage customer accounts

Schedule service and delivery orders as needed

Coordinate schedules with the service/operations team as needed

Contact customers for purposes of scheduling additional services or offering maintenance plans

Refer unresolved customer grievances to designated departments for further investigation

Connect with web, social media, and telephone lead inquires

Schedule sales appointments for our dedicated sales team

Work with the sales department to increase leads, appointments and sales

Connect with existing customers to upgrade equipment and services

Follow up with prospects and lead inquires to entice into next step of the sales funnel

Assist with carrying out and implementing the company's marketing strategies

Accurately and efficiently enter data into company's CRM platforms to track data

Qualifications

High school diploma or GED

Minimum of 1 year of customer service experience required

Minimum of 1 year of inside phone sales required

Strong time management and project management skills

Proficient in Microsoft Office (word, excel, outlook)

Excellent communication skills, both written and verbal

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.