Customer Service Representative

Sir Speedy, Clearwater, FL

Customer Service Representative

Clearwater, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    50/50 Health Insurance

    Bonus based on performance

    Company parties

    Competitive salary

    Benefits/Perks:

    Initial and ongoing training

    Competitive compensation

    Paid holidays and vacation

    Indoor and comfortable working environment

    Company Overview: A locally owned and nationally recognized Printing, Signage and Marketing Services company in the Sir Speedy, Clearwater, FL is looking for an experienced Customer Service Representative.

    We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.

    We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.

    This is where our Customer Service Team comes in!

    Job Summary:

    Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.

    Responsibility Overview:

    Provide service to customers in our office, over the telephone, and by email.

    Help the customer by identifying their requirements and providing the services and products that best meet their needs.

    Show expertise by communicating with the customer about our products, services, and capabilities.

    Ensure that all their requirements are met for their unique projects.

    Skills we are looking for:

    A positive, very detailed oriented people pleaser

    A willingness to be proactive and take action

    Excellent communication skills (verbal & written)

    Strong computer skills

    Team player that can work with others to deliver a project on time

    Skills desired, but not required:

    Previous experience in business to business

    Printing and signage experience

    Understanding of direct mail and automated marketing

    Experience with PrintSmith or PrintersPlan