Customer Service Representative

Stanley & Associates LLC

Customer Service Representative

Manitowoc, WI
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Dental insurance

    Paid time off

    Vision insurance

    401(k) matching

    Customer Service Representative

    Job Summary: Are you someone who thrives on making a meaningful impact in customers' lives? Do you love assisting and finding solutions that truly meet customers' needs? Join us at the Stanley & Associates LLC with American Family Insurance in Manitowoc, WI! We're seeking passionate individuals like you to be part of our customer-centric team.

    Job Description: As a customer service representative, you'll engage with customers, answering their inquiries and discussing tailored product offerings that suit their unique requirements. You'll have the opportunity to coordinate prospecting efforts, handle insurance reviews, and manage crucial administrative tasks that drive our success.

    Compensation & Benefits:

    Competitive starting pay from $17/hour depending on experience, plus commission opportunities.

    Comprehensive paid training to equip you for success.

    Generous Paid Time Off to enjoy a healthy work-life balance.

    No nights or weekends

    On-the-job training

    Short & Long Term disability available

    Vision, Dental and Life Insurance available

    Position Requirements:

    High school diploma or equivalent.

    Preferred: Two years of customer service experience.

    Computer literate

    Preferred: Possession of Property and Casualty insurance licensing (required after starting employment). If you’re not currently licensed, you must be willing to obtain your license. The cost of obtaining the license is covered by the agency.

    Sales experience is a plus

    We strongly believe in the value of every individual within our organization. At the Stanley & Associates LLC, we foster a diverse and inclusive culture that values ideas, experiences, and innovation. We're dedicated to empowering our team, from our CEO to our agency force, to inspire, protect, and fulfill our customers' dreams in ways beyond imagination.

    Please note: The customer service representative is a valued member of our agency team and not an employee of American Family Insurance.

    If you're ready to contribute to a culture of excellence and make a difference, we invite you to apply today and be part of a team that's driven by a passion for customer satisfaction and positive impact. Join us and let's shape a brighter future together!

    This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.