Customer Service Representative

The Bellante Agency, Inc

Customer Service Representative

Hales Corners, WI
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Job Posting: Customer Service Rep The Bellante Agency Inc. – American Family Insurance 📍 Hales Corners, WI | 💼 Full-Time | 💰 $37,000 - $40,000 per year + Bonuses

    Are you an organized, detail-oriented professional looking for a dynamic role in the insurance industry? The Bellante Agency Inc., an independent agency with American Family Insurance, is looking for an Customer Service Rep to join our team in Hales Corners, WI!

    About the Role

    As our Customer Service Rep, you’ll play a key role in keeping our agency running smoothly. You’ll assist with insurance-related administrative tasks, support customer service efforts, and ensure efficient office operations.

    What You’ll Do:

    ✅ Process insurance documents, applications, and policy changes ✅ Manage client records and maintain accurate documentation ✅ Handle phone calls, emails, and customer inquiries with professionalism ✅ Support the agent with scheduling, data entry, and general office tasks ✅ Assist with billing, payments, and claims follow-ups ✅ Maintain compliance with insurance regulations and agency procedures

    What We’re Looking For:

    ✔ Previous administrative or office support experience (insurance experience a plus!) ✔ Strong organizational skills and attention to detail ✔ Excellent communication and customer service abilities ✔ Proficiency in Microsoft Office and ability to learn insurance systems ✔ A team player with a positive, professional attitude

    What We Offer:

    ⭐ Competitive pay: $37,000 - $40,000 per year + Bonuses based on experience ⭐ Full-time, stable position with growth potential ⭐ Supportive and friendly work environment ⭐ Opportunity to gain valuable experience in the insurance industry ⭐ Competitive Benefits including medical, dental, vision and 401k

    If you’re a motivated professional who enjoys working in a fast-paced environment, we’d love to hear from you!

    Join The Bellante Agency Inc. and be a part of a team that values dedication and excellent service! 🚀

    This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.