We are on the lookout for a dedicated and detail-oriented Customer Service Representative who shows initiative! The perfect candidate will demonstrate exceptional communication skills, the ability to prioritize tasks, handle multiple responsibilities, and maintain composure in tense situations. Benefits: Paid Time Off (PTO), Paid Holidays, HealthCare, and 401k with Roth/Pretax options. Responsibilities: • Respond to incoming calls from customers, addressing inquiries about products, services, and general information • Maintain accurate records of customer accounts and update new account information as needed • Handle challenging customer issues following provided scripts and escalate when necessary • Recognize common customer problems for efficient resolution • Perform scheduling and various administrative tasks • Utilize company software to ensure precise property/tenant data management • Support department with daily duties such as data entry, faxing, and scanning Qualifications: • Strong verbal and written communication skills are essential for this role • In-depth understanding of customer interactions is required • Demonstrating exceptional communication, active listening, and interpersonal abilities is a must • Being able to assess and prioritize information effectively for decision-making is vital • Previous experience in Property Management would be advantageous Compensation: $11 - $13 hourly + Bonus Structure

• Respond to incoming calls from customers, addressing inquiries about products, services, and general information • Maintain accurate records of customer accounts and update new account information as needed • Handle challenging customer issues following provided scripts and escalate when necessary • Recognize common customer problems for efficient resolution • Perform scheduling and various administrative tasks • Utilize company software to ensure precise property/tenant data management • Support department with daily duties such as data entry, faxing, and scanning