Benefits:

Flexible schedule

Paid time off

Benefits/Perks

Competitive Compensation

Paid Time Off

Job Summary

We are seeking a Customer Service Representative to join our team. The ideal candidate is friendly, detailed oriented, great communicator and able to conduct productive intake interviews to gain the information needed.

Responsibilities

Receive and respond to inbound calls and emails

Create and maintain tracking reports for management.

Conduct intake interviews

Use best practices in customer service techniques to develop rapport and build relationships with customers

Document all customer interactions

Qualifications

High school diploma/GED

Previous experience as a Customer Service Representative or Sales Representative role is preferred

Microsoft Office experience is required.

Experience in the beauty industry preferred but not necessary

Comfortable using computers and cell phones.

Excellent phone and verbal communication skills

Highly organized with the ability to prioritize projects and manage time effectively

Ability to multitask