Customer Service Representative and Graphic Designer

AlphaGraphics - US103

Customer Service Representative and Graphic Designer

Richardson, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Are you someone who enjoys working with people and has an eye for design? We're a small, fast-paced printing shop looking for a friendly, detail-oriented individual to join our team!

    • Assisting customers in person, via phone, and email—answering questions, taking orders, and providing updates

    • The role includes preparing estimates, invoicing, notifying customers when their print products are ready for pickup or delivery, as well as packaging and shipping orders.

    • Helping with the design and layout of print jobs (business cards, flyers, signs, etc.)

    • Preparing files for print using tools like Adobe Illustrator, InDesign, or similar

    • Keeping the shop organized and ensuring orders go out on time

    What We’re Looking For:

    Strong communication skills and a friendly, customer-first attitude

    Graphic design skills (familiarity with Adobe Creative Suite)

    Organized, reliable, and able to juggle multiple tasks

    Prior print shop or retail/customer service experience is helpful, but not required—we’re happy to train the right person!

    Perks:

    A tight team with long standing experience

    Opportunities to grow your skills in design and printing

    Full-time position, Monday through Friday, 8:00 AM to 5:00 PM

    Staff discounts on printing and custom items

    If you’re passionate about design, enjoy helping people, and want to be part of a small but mighty team, we’d love to hear from you!

    To apply, send your resume and a short note about why you'd be a great fit to [your email or application link].

    *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.