Benefits:

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Customer Service

Dallas, Texas

Seniority Level: Mid-level

Industry: Construction, Building Materials

Employment Type: Full-time, on premise

Job Functions: Customer Service, Logistics, Sales Support

We are a rapidly growing family-owned business that provides premium temporary surface protection in the US to the construction industry. We are looking for a Customer Service person to work in our Head Office and Distribution Center in Northwest Dallas.

Applicants Only - No Recruiters Please

Duties include, but are not limited to:

· Verify product quantities and that pricing matches purchase orders and invoices

· Always maintain a good flow of communication among co-workers

· Answering customer inquiries

· Assisting and supporting outside sales representatives

· Order entry, Order processing, and invoicing

· Providing quotes for new customers and upcoming projects/jobs

· Locate and negotiate reliable cost-effective freight services for domestic and international shipments.

· Prepare required shipping documents

· General office tasks (filing, organizing, etc.)

· Administrative Support for various departments on an as-needed basis

Requirements:

· 1-2 years Customer Service experience

· Excellent communication both verbal and spoken, English language comprehension, and attention to detail

· Basic understanding of US and North American map/geography a must

· High School Diploma or Equivalent

· Positive Attitude

· Punctual and reliable, available to work M-F 8:30 am -5:00 pm, on-premise

· People oriented, confident on the phone and in person

· Ability to multi-task and prioritize work appropriately is a must

· Proficient in MS Office, including Excel, Word, Outlook

· Ability to pass a criminal background check and drug test

Preferred Experience:

· Construction, Flooring industry or a distribution background

· Salesforce / GoldFinch

· Bi-lingual (Spanish)

· Family-owned and/or small business environment

Company offers competitive compensation and benefits package.