We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Responsibilities: • Identify common customer issues and bring them to the attention of the team • Work closely with the sales lead to stay up-to-date on service and product knowledge • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary • Reply to incoming calls from customers including products and service questions, general information, and complaints • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction Qualifications: • High school diploma, G.E.D. or equivalent • Previous work in a customer-facing position • Must possess exemplary interpersonal skills, communication skills, and active listening skills Compensation: $48,000 - $76,000 yearly

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