Customer Service Weekends 5:30am-12pm, 12pm-8pm
Benefits:
Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
Wellness resources
About the Role:
We are looking for enthusiastic and reliable individuals to join our team at Planet Fitness - PF Baseline Fitness in Shakopee, MN. As a Weekend Shift Associate, you will play a key role in providing exceptional customer service and maintaining a clean and welcoming gym environment.
Responsibilities:
Greet and check-in members as they enter the gym
Assist with new member sign-ups and tours of the facility
Maintain cleanliness and organization of the gym floor and equipment
Answer phone calls and provide information to potential and current members
Assist with member inquiries and resolve any issues or concerns
Monitor gym access and ensure only members with valid access are allowed entry
Follow company policies and procedures to ensure safety and security of all members
Requirements:
Previous customer service experience preferred
Ability to work independently and as part of a team
Excellent communication and interpersonal skills
Basic computer and phone skills
Ability to handle multiple tasks and prioritize responsibilities
About Us:
Planet Fitness - PF Baseline Fitness is a leading fitness center with a commitment to providing a comfortable and non-intimidating environment for all members. Our team is dedicated to helping individuals achieve their fitness goals and we take pride in creating a positive and supportive atmosphere. Join us and be a part of our mission to promote a healthy and active lifestyle in our community. ```
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.