Benefits:

Flexible schedule

Free food & snacks

Opportunity for advancement

Benefits/Perks

Competitive Compensation

Paid Time Off

Job Summary

We are seeking a Part -Time Customer Service Representative to join our team. In this role, you will communicate with professionals in the beauty industry. The ideal candidate is friendly, highly detailed oriented, great communicator and able to conduct productive intake interviews to gain the information needed.

Responsibilities

Receive and respond to inbound calls and emails

Create and maintain tracking reports for management.

Conduct intake interviews

Use best practices in customer service techniques to develop rapport and build relationships with customers

Document all customer interactions

Record keeping

Qualifications

High school diploma/GED

Previous experience as a Customer Service Representative or in a similar role is preferred

Experience in Bookkeeping is preferred

Experience in the beauty industry preferred but not necessary

Comfortable using computers and customer management software

Proven experience with Microsoft Office software and programs.

Comfortable communicating via text and emails

Excellent phone and verbal communication skills

Marketing experience preferred but not necessary

Highly organized with the ability to prioritize projects and manage time effectively