Are you ready to transform your dedication to customer service into a fulfilling career? S&A Group is on the lookout for a vibrant Customer Solutions Advisor to become a part of our Haughton, LA team. In this position, you will play a vital role in ensuring clients enjoy seamless experiences and exceptional service. If you excel in problem-solving, handling customer inquiries, and making every interaction a positive one, then this opportunity is tailor-made for you.We value hard work and expertise, providing a competitive salary ranging from $50,000 to $65,000, accompanied by a clear pathway for advancement and achievement. If you are a passionate, detail-oriented individual who thrives in a dynamic setting, we are excited to connect with you! Responsibilities: • Provide timely and professional responses to client inquiries via phone, email, and mail. • Deliver detailed and precise information regarding our products, services, and pricing. • Aid clients in benefit placements, issue tracking, and resolving problems. • Update and maintain precise client records in our system. • Collaborate effectively with your team to ensure a smooth and positive client experience during the sales process. Qualifications: • The ideal candidate should have 1-2 years of prior experience in customer support or a related field. • Excellent verbal and written communication abilities are a must. • Demonstrated capability in handling customer inquiries with empathy and professionalism. • Proficiency with customer support software and systems is required. • Strong problem-solving skills and keen attention to detail are essential for this role. Compensation: $50,000 - $65,000 annually based on performance
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• Provide timely and professional responses to client inquiries via phone, email, and mail.
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• Deliver detailed and precise information regarding our products, services, and pricing.
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• Aid clients in benefit placements, issue tracking, and resolving problems.
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• Update and maintain precise client records in our system.
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• Collaborate effectively with your team to ensure a smooth and positive client experience during the sales process.