Customer Success Manager

Sapience Analytics Corp

Customer Success Manager

Solon, OH +2 locations
Full Time
Paid
  • Responsibilities

    Job Description

    This position provides business support for customers during their deployment and adoption of the product. Collaboration with Customers as well as Support, Product Management and Engineering is critical to success.

    • Providing technical and business support related activities for customer pilots, deployments and custom development/configurations for customers
    • Assess customer requiremenents and provide input to customer on enabling Sapience within their infrastructure
    • Support the Sales team during the sales process as needed
    • Coordinate with customer support and engineering teams for critical issues
    • Design solutions for integrating the product with the customer’s network and infrastructure

    Support Customer Reporting configuration and enablement using Sisense

  • Qualifications

    Qualifications

    3 to 5 years experience delivering enterprise software deployment projects and/or related technology solutions.

    4 yr or advanced College degree

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

  • Locations
    Chicago, IL • Solon, OH • McKinney, TX