Customer Success Specialist

PNP Management Solutions LLC

Customer Success Specialist

Remote,
Full Time
Paid
  • Responsibilities

    In this role, you will be at the heart of our thriving real estate business, where each day presents new opportunities to connect with clients and make a tangible impact. As a Customer Success Specialist, you will not just answer calls; you will engage in meaningful conversations that help shape clients' experiences. Your passion for helping others and your ability to build rapport will transform routine interactions into memorable customer journeys. Imagine a workday filled with vibrant discussions, where your voice is the guiding force for clients navigating their land investment decisions. You will qualify leads and provide exceptional service, all while enjoying the thrill of a fast-paced environment that keeps you on your toes. Your attention to detail will be critical as you manage client communications and ensure that every interaction is seamless and personalized. We are looking for someone who thrives on routine yet embraces the excitement of each unique client interaction. Your organizational skills will help you juggle multiple tasks effectively, allowing you to focus on what matters most: building relationships and driving customer satisfaction. This is not just a job; it’s an opportunity to grow alongside a profitable business that values your contributions and rewards your hard work with a competitive target compensation of $32,500- $45,000 per year, plus weekly bonuses/commissions. Join our small but mighty team and become an integral part of our mission to flip rural vacant land across the United States. If you are self-motivated, love talking to people, and are ready to take on a role that is as rewarding as it is challenging, we want to hear from you. Your journey towards making a difference starts here! Responsibilities: • Provide exceptional customer service and support. • Talking & qualifying leads to determine their fit for our business. • Provide handwritten letters to customers. Qualifications: • Self-motivated and proactive. • Excellent active listening, interpersonal, and communication skills. • Enjoys talking to people and building relationships. • Detail-oriented, organized, and thrives with recurring routines. • A quick learner who can figure out tasks independently. Compensation: $32,500 - $45,000 at plan

    • Provide exceptional customer service and support. • Talking & qualifying leads to determine their fit for our business. • Provide handwritten letters to customers.

  • Compensation
    $32,500-$45,000 per year