Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

About the Role:

Clearwater Solutions is seeking a Customer Support Agent to join our team. As a Customer Support Agent, you will play a crucial role in providing exceptional service to our customers and ensuring their satisfaction.

Responsibilities:

Respond to customer inquiries via phone, email, and on-site

Assist customers with product information, order status, and issue resolution

Escalate complex issues to the appropriate department

Maintain accurate customer records and documentation

Requirements:

Excellent communication and interpersonal skills

Previous customer service experience preferred

Ability to multitask and work in a fast-paced environment

High school diploma or equivalent

About Us:

Clearwater Solutions is a leading provider of innovative products in the Tampa area. With over 10 years of experience, we are dedicated to delivering high-quality solutions and exceptional customer service. Our team is passionate about creating a positive work environment and fostering growth opportunities for our employees.