Job Description

The Customer Support Assistant will play a key role in ensuring seamless communication between clients and internal teams. This position is essential for maintaining outstanding customer satisfaction by providing timely responses, managing inquiries, and supporting day-to-day service operations. The ideal candidate is organized, proactive, and capable of delivering exceptional assistance in a fast-paced environment.

Responsibilities

• Handle incoming customer inquiries by phone and email with professionalism and courtesy.

• Provide accurate information regarding services, policies, and procedures.

• Coordinate with internal departments to resolve issues efficiently.

• Maintain detailed and organized records of customer interactions.

• Support daily administrative tasks to ensure smooth workflow.

• Assist in developing improved customer service processes and solutions.

• Uphold Beloform’s standards for high-quality service delivery.

Qualifications

• Strong communication and interpersonal skills.

• Excellent organizational abilities and attention to detail.

• Ability to multitask and manage time effectively.

• Problem-solving mindset with a proactive approach.

• Basic computer proficiency and comfort with office software.

• Ability to work both independently and collaboratively.

Additional Information

Benefits

• Competitive salary: $50,000–$55,000 per year.

• Professional growth and development opportunities.

• Supportive, team-oriented work environment.

• Comprehensive training for role success.

• Full-time position with long-term stability.