Job Description

Beloform Craft is seeking a dedicated and detail-oriented Customer Support Assistant to join our growing team in Miami. This role is essential in ensuring a seamless customer experience by providing timely assistance, resolving inquiries, and supporting internal operations. The ideal candidate is organized, proactive, and committed to maintaining high service standards.

Responsibilities

• Respond to customer inquiries in a professional and timely manner

• Assist in resolving product or service-related concerns

• Maintain accurate records of customer interactions and transactions

• Coordinate with internal departments to ensure efficient issue resolution

• Support administrative tasks related to customer service operations

• Monitor customer feedback and contribute to service improvement initiatives

Qualifications

• Strong written and verbal communication skills

• Excellent organizational and multitasking abilities

• Professional demeanor and customer-focused mindset

• Ability to work independently and as part of a collaborative team

• Basic proficiency in office software and data entry systems

• Strong problem-solving skills and attention to detail

Additional Information

• Competitive salary ($41,000 – $45,000 per year)

• Opportunities for professional growth and career advancement

• Ongoing training and skill development

• Supportive and structured work environment

• Full-time employment with long-term stability