Job Description
Elevare Branding is seeking a Customer Support Assistant to join our growing team in Tampa, FL. This role is ideal for individuals who are detail-oriented, proactive, and passionate about delivering high-quality support. The Customer Support Assistant will serve as a key point of contact, ensuring smooth communication, efficient issue resolution, and a positive experience for our clients and internal teams.
Responsibilities
Serve as a primary support contact for client inquiries and internal requests
Provide accurate information and timely responses via email, phone, or internal systems
Assist in coordinating requests between departments to ensure efficient resolution
Maintain organized records of interactions, updates, and support activities
Identify recurring issues and communicate insights to improve service processes
Support day-to-day administrative and operational customer support tasks
Qualifications
Strong communication skills, both written and verbal
High level of organization and attention to detail
Ability to manage multiple tasks in a fast-paced environment
Professional attitude with a customer-focused mindset
Proficiency with basic computer tools and office systems
Ability to work independently and collaboratively within a team
Additional Information
Competitive salary ranging from $45,000 to $48,000 per year
Growth opportunities within a dynamic and expanding company
Supportive, professional, and collaborative work environment
Skill development across customer service, communication, and operations
Stable, full-time position with long-term potential