Job Description

Swift 7 Consultants is seeking a dedicated and detail-oriented Customer Support Assistant to join our Houston team. This role is ideal for a motivated professional who thrives in a fast-paced environment and is passionate about delivering outstanding customer service. The Customer Support Assistant will serve as a key point of contact for clients, ensuring inquiries are handled efficiently and professionally.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone and email

• Provide accurate information about services, processes, and policies

• Maintain and update customer records in internal systems

• Assist with resolving customer concerns in a timely and solution-focused manner

• Coordinate with internal departments to ensure seamless service delivery

• Support administrative tasks related to customer accounts and documentation

• Contribute to maintaining high standards of client satisfaction

Qualifications

• Strong verbal and written communication skills

• Excellent organizational and multitasking abilities

• Professional demeanor with a client-focused mindset

• Ability to work both independently and collaboratively

• Problem-solving skills with attention to detail

• Proficiency in basic computer systems and office software

• Eagerness to learn and grow within a professional environment

Additional Information

• Competitive salary ($37,000 – $41,000 per year)

• Growth opportunities within the company

• Professional development and skill-building support

• Stable, full-time position

• Positive and collaborative work environment