Job Description

Talent Bridge Solutions is seeking a motivated and detail-oriented Customer Support Assistant to join our growing team in Nashville, TN. This role is ideal for individuals who are passionate about delivering outstanding customer experiences and supporting daily operations through clear communication and problem-solving. The Customer Support Assistant will serve as a key point of contact, ensuring clients receive timely, accurate, and professional assistance.

Responsibilities

• Respond to customer inquiries via phone, email, and internal systems in a professional and courteous manner

• Provide accurate information regarding products, services, and processes

• Assist in resolving customer concerns and escalating issues when necessary

• Maintain detailed and organized records of customer interactions

• Collaborate with internal departments to ensure seamless service delivery

• Support administrative and operational tasks related to customer service

Qualifications

• Strong verbal and written communication skills

• Excellent organizational and time-management abilities

• Ability to handle multiple tasks while maintaining attention to detail

• Customer-focused mindset with a problem-solving approach

• Comfortable working with digital tools and internal systems

• Professional attitude and willingness to learn

Additional Information

• Competitive salary ranging from $47,000 to $51,000 per year

• Growth opportunities within a stable and expanding organization

• Skill development and ongoing training

• Supportive and professional work environment

• Comprehensive benefits package