Job Description

Skillbridge Academy is seeking a dedicated and detail-oriented Customer Support Assistant to join our growing team in Nashville, TN. This role is ideal for individuals who are passionate about delivering exceptional service, maintaining clear communication, and supporting internal operations. The Customer Support Assistant will play a key role in ensuring a positive and professional experience for clients and stakeholders.

Responsibilities

• Serve as a primary point of contact for customer inquiries and support requests

• Provide accurate information regarding programs, services, and processes

• Maintain organized records of interactions and follow-ups

• Coordinate with internal departments to resolve issues efficiently

• Ensure timely and professional communication across all channels

• Support administrative tasks related to customer service operations

Qualifications

• Strong verbal and written communication skills

• High level of professionalism and attention to detail

• Ability to manage multiple tasks in a fast-paced environment

• Strong organizational and problem-solving abilities

• Proficiency in basic computer systems and office software

• Customer-focused mindset with a commitment to service excellence

Additional Information

• Competitive salary ranging from $44,000 to $49,000 per year

• Opportunities for professional growth and career advancement

• Skill development through ongoing training and mentorship

• Supportive and collaborative work environment

• Stable full-time position with long-term potential