Customer Support Representative

Culligan Midwest

Customer Support Representative

Olathe, KS
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Wellness resources

    Customer Service Representative

    Culligan Water of Kansas City is seeking a Customer Service focused individual to join our team. This will be a full-time position, Monday-Friday (8:00AM - 5:00PM).

    The ideal candidate will be responsible for handling a high volume of inbound calls along with administrative duties including, but not limited to the following: collections, accounts receivable, data entry, payment entry, billing, scheduling service and sales appointments. This opportunity requires knowledge of customer service processes and procedures, strong inter-personal skills and the ability to multi task.

    QUALIFICATIONS:

    High school diploma or higher

    Previous customer service experience

    MS Office Application Skills, specifically Word, Excel and Outlook

    10-Key skills

    Keyboarding

    Positive team- based attitude

    Attention to detail

    Ability to learn new computer systems

    Must pass a drug test

    Must be willing to submit to a background check

    Netsuite experience is a plus

    WHAT WE OFFER:

    Health, Dental, Vision, Life, 401K, 401K match, paid holidays, time off, and more!

    ABOUT US:

    Culligan has over 75 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy" rating; plus the famous iconic “Hey Culligan Man" tagline is known by generations of customers. Since introducing the first water softener in 1936, Culligan has been the industry leader in service, support and product innovation.

    Job Type: Full-time

    Salary: $18 to $22 per hour, depending on experience

    Job Type: Full-time

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Wellness program

    Experience level:

    3 years

    Shift:

    8 hour shift

    Day shift

    Weekly day range:

    Monday to Friday

    Work setting:

    Call center

    In-person

    Office

    Ability to commute/relocate:

    Olathe, KS 66061: Reliably commute or planning to relocate before starting work (Preferred)

    Education:

    High school or equivalent (Required)

    Experience:

    Customer service: 3 years (Required)

    This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.