Customer service rep wanted (PART TIME OR FULL TIME)

Midas CANTON 4289

Customer service rep wanted (PART TIME OR FULL TIME)

Canton, CT
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Opportunity for advancement

    Paid time off

    Employee discounts

    At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

    We are looking for customer service representatives that are able to work independently of others, while also being able to work collaboratively at times with peers. We have a full-service facility and we are looking for someone to keep up with the fast pace of the shop to help us create an environment of success!

    Responsibilities

    As a Midas Customer Service Representative, you will be performing the following duties:

    Deliver exceptional customer service while listening and consulting customers

    Following up with customers, services requested, estimated completion times etc.

    Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed

    Write up vehicles for multi-point inspections

    Schedule appointments and answer phones

    Overall cleanliness and organization of the facility

    Other duties as assigned

    Qualifications

    Excellent customer service disposition

    Good communication skills

    Leadership ability

    Team building skills

    Ability to work a flexible retail schedule including weekends, evenings and holidays

    Valid driver’s license