Benefits:
Health insurance
Opportunity for advancement
Paid time off
Employee discounts
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
We are looking for customer service representatives that are able to work independently of others, while also being able to work collaboratively at times with peers. We have a full-service facility and we are looking for someone to keep up with the fast pace of the shop to help us create an environment of success!
Responsibilities
As a Midas Customer Service Representative, you will be performing the following duties:
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
Write up vehicles for multi-point inspections
Schedule appointments and answer phones
Overall cleanliness and organization of the facility
Other duties as assigned
Qualifications
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver’s license