Job Title: Cyber Readiness Project Management Assistant
Labor Category: Project Manager 2
Location: New York NY (Hybrid) 3 days onsite 2 days remote
Job Type: Contract 12 Months
Scheduled Work Hours: Normal business hours Monday-Friday 9-5, 35 hours/week (not including mandatory unpaid meal break after 6 hours of work).
Rate: $70 per hour
Job Description Justification:
Cyber Readiness Program Assistant to join our team and provide support to our program. In this role, you will be responsible for project management, scheduling meetings with agencies, conducting follow-ups, maintaining project status, and developing and documenting procedures. Additionally, you will support the design and implementation of new capabilities in our growing portfolio.
SCOPE OF SERVICES TASKS:
Project Management Function
- Ensure NYC agencies are updating their Incident Response Plans – Annually (70+ agencies)
- Ensure NYC Agencies have an updated Cyber Incident Escalation Path - Biannual (70+ agencies)
- Ensure NYC agencies are updating their IT and Cyber related services that it consumes (agency, OTI, or third part vendor) – Annually (70+ agencies)
Agency Scheduling and Engagements
- Ensure NYC agency responders are scheduled for Cyber Crisis Simulation Training – Annually (70+ agencies)
- Ensure NYC agency responders are scheduled for Incident Response Refresher Training – Annually (70+ agencies)
- Ensure NYC agencies are scheduled for Asset Validation and Enrichment – Annually (20+ agencies)
- Ensure NYC agencies are scheduled for the Public Facing Web Application Assessment – Ongoing (OOM32 - 45 Mayoral Agencies)
- Ensure net new agencies are scheduled to be onboarded into the program and are provided with any relevant documents or templates.
- Ensure custom presentations are developed based on agencies engaged.
- Ensure all follow - up meetings with agencies are scheduled in a timely basis.
- Ensure meeting minutes are captured for all formal meetings with an agency.
- Ensure agencies not responding to request from the Readiness team are escalated to Cyber Operations and or Audit & Compliance for further action.
- Maintain robust communication channels between the Log Onboarding and Operations teams.
- Ensure Salesforce is updated with the status of all workstreams.
MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered
- Problem-solving abilities: Resourceful and proactive in identifying and addressing challenges that may arise during program implementation. Ability to think critically and propose effective solutions
- Stakeholder management: Experience in effectively managing relationships with clients, team members, and other stakeholders to achieve program goals.
- Proficiency in Salesforce or similar CRM systems: Experience working with Salesforce or other customer relationship management platforms to maintain project status and generate reports.
- Analytical skills: Ability to analyze program data, identify trends, and provide insights to support decision-making and drive program improvement.
- Procedure development and documentation: Experience in developing and documenting procedures, ensuring clarity, compliance, and ease of implementation.
- Adaptability and flexibility: Ability to adapt to changing program requirements and navigate through ambiguity while maintaining focus and composure.