Job Description
The Key Account Manager (KAM) is responsible for promoting and selling oncology products within a designated territory, reporting directly to the Regional Sales Director (RSD). This role involves building and maintaining strong relationships with healthcare professionals, understanding their needs, and providing solutions that align with the company's vision and values. KAMs work closely with the RSD to achieve sales targets and contribute to the overall success of the oncology sales team and Accord BioPharma.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Sales Execution: Implement sales strategies to achieve territory sales goals and objectives.
- Customer Engagement: Establish and nurture strong relationships with key stakeholders in hospitals and oncology practices, such as physicians, pharmacists, hospital administrators, and formulary committees.
- Market Analysis: Monitor and analyze market trends, competitor activities, and customer feedback to identify opportunities and challenges, and adjust sales strategies accordingly.
- Compliance: Maintain a thorough understanding of all relevant compliance laws, policies, and processes, ensuring full compliance by self and team
- Collaboration: Work closely with cross-functional teams, including marketing, oncology and urology sales colleagues, and medical affairs, to develop and implement effective sales strategies and promotional materials.
- Reporting: Maintain accurate and timely records of sales activities, customer interactions, and market intelligence, and report regularly to the RSD.
- Training and Development: Participate in ongoing training programs to enhance product knowledge and sales skills.
- Presentations: Conduct product presentations, educational programs, and in-service training for healthcare professionals to increase awareness and understanding of our portfolio of products.
- Formulary Approval: Assist hospitals in the formulary approval process by providing necessary documentation, clinical data, and value propositions to secure product inclusion.
- Market Access and Affordability: Utilize knowledge of IDNs and GPO contracts to navigate the complex healthcare landscape and maximize product access and affordability.
- Patient Services: Partner with patient services colleagues to ensure a patient-centric approach in all sales activities.
- Feedback: Provide feedback to internal teams on customer needs, market dynamics, and competitor insights to support product development and commercialization efforts.
- Additional Duties: Perform all other duties as assigned.
PHARMACEUTICAL AND ONCOLOGY-SPECIFIC RESPONSIBILITIES:
- Product Knowledge: Stay updated on the latest oncology products, treatments, and industry trends to provide accurate information and support to the team.
- Regulatory Compliance: Ensure all activities comply with pharmaceutical industry regulations and standards, including FDA guidelines and other relevant authorities.
- Clinical Collaboration: Work closely with clinical teams to understand and communicate the clinical benefits and applications of oncology products.
- Organized Customers: Strong understanding of IDNs, GPO contracts, 340B, and the hospital formulary approval process.
- Patient Focus: Ensure that all sales activities prioritize patient safety and efficacy, maintaining a patient-centric approach in all interactions.
EXPECTATIONS OF THE JOB: This role requires a dynamic sales professional with strong time management skills and emotional intelligence to align with our cultural values and drive business success in the pharmaceutical and oncology sectors.
- Demonstrated track record of achieving sales targets and driving business growth.
- Proven ability to build and maintain relationships with healthcare professionals and key decision-makers.
- Highly effective organizational skills to balance multiple priorities.
- Able to work independently and effectively in a team-oriented environment, contributing to a culture of winning through full team engagement.
- Advanced business analytical skills to identify trends, opportunities and threats.
- Ability to solve problems and determine actions to drive business or overcome challenges.
- Documented successful field reimbursement management results and proven ability to analyze and plan sales activities based upon the local/regional market access landscape.
- Demonstrates solid clinical product knowledge, excellent judgment, and decision-making skills.
- Proficiency in using CRM software and other sales productivity tools.
- Travel 60% of the time on average