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AV Service Technician

Daisy - Costa Mesa

AV Service Technician

Costa Mesa, CA
Full Time
Paid
  • Responsibilities

    Benefits/Perks

    Competitive compensation based on experience and skillset

    Medical, Vision, and Dental Insurance

    401K

    2 weeks of paid vacation

    Paid Sick Time

    Paid Holidays

    Bring Your Own Device Stipend

    Reward program offering exclusive discounts on entertainment, gifts, theater, etc.

    Manufacturer Purchase Programs

    Laptop & Peripherals

    Qualifications

    High school diploma or equivalent

    3-5 years of AV/Networking /Technology Integration Experience

    Control4 Certification

    Motivated to learn new technologies and processes

    Exhibits strong management and leadership skills; capable of leading and motivating others

    Can pass a drug screen and background check

    Possess a valid California driver’s license and access to a reliable, insured motor vehicle

    Able to independently lift items up to 50 pounds

    Capable of sitting, standing, and kneeling for extended periods of time

    Schedule/Expected Work Hours:

    We offer a flexible alternative workweek schedule of four 10-hour days

    May be required to work overtime

    Monday-Thursday

    Job Summary

    We seek an AV Service Technician to solve and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. Our Lead Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance their lives through technology.

    Responsibilities

    Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.

    Manage all aspects of support including end-user training, troubleshooting, and follow through on escalation of issues.

    Collaborate on problem-solving in both installation standards and provide challenges and successes during weekly team meetings]

    Travels to various job sites; uses hand and power tools safely; maintains company-issued tools, equipment, and vehicle

    In addition to clients, interact with builders and other industry professionals.

    Communicate every day with the project manager about the progress of the project.

    Company Overview

    Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients.

    Company Purpose/Mission

    Our Mission - To enhance the human experience through smart spaces.

    Our Vision - To be the most beloved brand in technology services

    Company Values

    Delight - We seek to go beyond satisfaction, consistently bringing magical experiences and fulfillment to those we serve. ​​

    Accountability - We are responsible, transparent, and committed to delivering on our promises. ​​

    Innovation - We consistently offer creative solutions to meet & exceed the evolving needs of our clients, franchisees, and each other.​

    Service - We have an unwavering commitment to serve our clients, franchisees, and each other to build enduring partnerships.

    You - We put relationships first. Whether you are a client, franchisee, trade partner, or our newest team member, we value you, your unique background, experience, and perspective.

    Additional Information:

    We are a smoke, alcohol, and drug-free environment. This includes our buildings, vehicles, and job sites and/or when wearing our apparel.

    We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.