We are looking for an enthusiastic Entry Level Virtual Insurance Customer Service Representative & Sales to join our growing organization. In this role, you will support our clients in their insurance needs and the sales processes. You will be responsible for providing exceptional customer service, answering questions, and managing customer accounts. You will also work with our sales team to maximize sales and grow the business. With us, you can take your career to the next level as we provide competitive pay and benefit packages, along with professional development and a supportive work environment. Responsibilities: • Provide outstanding customer service to clients through inbound and outbound calls and emails • Ensure customer satisfaction by responding to inquiries and concerns in a timely manner • Accurately document customer interactions and update relevant records • Identify new customer needs and opportunities and recommend products or services to meet those needs • Follow up on leads in order to create sales and generate revenue for the organization Qualifications: • Outstanding verbal and written communication skills • One year of customer service experience • Willingness to learn insurance industry regulations and terminology • Own a computer with Windows operating system • Time Zone knowledge of North America, specifically the US • Have work authorization and live in Georgia, Michigan, or Ohio • Must be a Team Player Compensation: $65,000

• Provide outstanding customer service to clients through inbound and outbound calls and emails • Ensure customer satisfaction by responding to inquiries and concerns in a timely manner • Accurately document customer interactions and update relevant records • Identify new customer needs and opportunities and recommend products or services to meet those needs • Follow up on leads in order to create sales and generate revenue for the organization