Job Description

Job Title: Enterprise Operations Center Analyst
Location: 600 CANAL STREET, Richmond, VA, 23219
Duration: 12 Months plus Contract
Pay rate: $30.00 per hour on W2 with no benefits.

** Local Candidates Only (If willing to relocate, please state in resume) - Wednesday-Friday 6:30am to 6:30pm with one Saturday per month same hours. The position is onsite in Richmond.**

Work Schedule: 6:30am to 6:30pm with one Saturday per month same hours. TFF building downtown.

** Description/Comment:**
Description: Feedback from Interviews: Looking more for data network monitoring experience. Familiarity with technical monitoring with network monitoring tools in a network operations centre. Does NOT want rack and stack technicians in a data centre.

** Top Skills Needed:**

- Network Operations Centre Experience
- Basic knowledge of IT Networking and telecommunications.
- IT network and telecommunications applications experience required.
- Understanding/Working Knowledge of IP Networks
- Network Monitoring Experience
- Experience with Telecommunications Transport Infrastructure.

Preferred Background Type: Network Operations Centre Experience, Data Network Analysts, etc.

** Education/Certifications**

Two-year technical degree desired. Not required, but preferred.

Other Requirements:

• Basic knowledge of IT Networking and telecommunications.
• Demonstrates timely and effective response to customer and team member needs.
• Ability to work on enterprise systems and equipment.
• Ability to analyse multiple alarm systems and trouble reports. Ability to perform remote maintenance of enterprise equipment.
• Strong aptitude for technical understanding.
• Ability to interact with various departments, and internal and external customer groups, to perform necessary telecommunications work.
• Awareness of customer requirements, with emphasis on major initiatives. Ability to set priorities.
• Ability to respond effectively to diverse demands.
• Ability to provide personal availability and maintain rotation on call status.
• Ability to lift 45 pounds. Ability to see and distinguish between colours. Ability to work shift rotations.

Additional Information

All your information will be kept confidential according to EEO guidelines.