Job Overview:

Our client is seeking a motivated and detail-oriented Data Center Technician to support their growing infrastructure team. This position is ideal for a hands-on professional with a strong background in hardware installation, IT support, and telecommunications. As part of a high-performance team, the Data Center Technician will play a key role in supporting mission-critical systems in a fast-paced, data center environment.

Key Responsibilities:

• Perform installation, configuration, and maintenance of IT and communication systems in a data center setting.

• Troubleshoot, diagnose, and repair hardware issues including servers, cabling, and networking equipment.

• Provide technical support and respond to customer inquiries via help desk tickets, live chat, or phone.

• Communicate effectively with management and stakeholders on project timelines and issue resolution.

• Travel occasionally to remote client sites for on-site equipment installation and maintenance.

• Manage tasks under tight deadlines, shifting priorities, and high-pressure situations.

• Recommend and implement improvements to test processes and infrastructure workflows.

• Install and remove racks, rails, power strips, shelves, and structured cabling in server rooms.

• Document and report any software or hardware deficiencies to the client’s technical teams.

Qualifications:

• Prior experience in data center operations, telecommunications, or electrical engineering.

• Familiarity with configuring, installing, and maintaining telecom and networking equipment.

• Strong analytical thinking and technical troubleshooting abilities.

• High attention to detail with a commitment to quality and accuracy.

• Excellent verbal and written communication skills.

• Ability to work independently and collaboratively in a team-oriented environment.

• Must be a U.S. Citizen (required for access to certain client facilities).