Data Entry Customer Support Specialist

H

HJ Staffing

Data Entry Customer Support Specialist

Houston, TX
Full Time
Paid
  • Responsibilities

    We are seeking a detail-oriented and customer-focused Administrative Data Entry & Customer Support Specialist to assist with data management, administrative tasks, and client interactions.

    Job Summary:

    The Administrative Data Entry & Customer Support Specialist plays a critical role in ensuring accurate data processing while providing excellent customer service. This position involves handling high-volume data entry, maintaining records, and responding to inquiries with professionalism and efficiency.

    Key Responsibilities:

    • Accurately enter and update data in internal systems, databases, and spreadsheets.
    • Verify and review information for accuracy, completeness, and compliance.
    • Process administrative documents and ensure proper record-keeping.
    • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
    • Provide support to internal teams by retrieving and organizing data as needed.
    • Assist with scheduling, appointment setting, and follow-ups.
    • Troubleshoot basic customer concerns and escalate issues as necessary.
    • Maintain confidentiality and ensure data security best practices.
    • Perform other administrative tasks as assigned.

    Qualifications:

    ✅ Education & Experience:

    • High school diploma or equivalent (Associate's or Bachelor's degree preferred).
    • Minimum of [X] years of experience in data entry, customer service, or administrative support.

    ✅ Skills & Competencies:

    • Strong data entry skills with high accuracy and attention to detail.
    • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and CRM/data management systems.
    • Excellent verbal and written communication skills.
    • Strong organizational and time-management abilities.
    • Ability to handle multiple tasks in a fast-paced environment.
    • Customer-focused with a professional and friendly demeanor.

    Position Details:

    • Duration: [Specify if Temporary, Permanent, or Contract]
    • Compensation: Competitive pay based on experience
    • Location: [Specify if Remote or On-Site]

    If you are detail-oriented, tech-savvy, and enjoy providing top-notch customer support, we'd love to hear from you! Apply today to join our team.