Benefits:
401(k)
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Overview:
Powersports of Modesto is seeking a dynamic and customer-focused Parts Counter Person to join our team. The ideal candidate will have a strong background in parts inventory management, particularly in receiving and stocking, along with a commitment to delivering exceptional customer service. A passion for motorcycles, ATVs, UTVs, and all things powersports is a must!
Key Responsibilities:
Customer Service: Assist customers in identifying and purchasing the correct parts and accessories for their vehicles while providing a friendly, professional experience.
Parts Sales: Efficiently manage counter sales by responding to customer inquiries, processing transactions, and upselling additional products or services.
Receiving and Stocking: Handle incoming parts shipments, verify accuracy, and ensure proper stocking and organization of inventory.
Inventory Management: Maintain accurate inventory records, perform regular stock checks, and assist with inventory cycle counts to minimize discrepancies.
Technical Expertise: Develop and maintain a strong understanding of parts catalogs, vehicle schematics, and powersports equipment to provide accurate recommendations.
Team Collaboration: Work closely with the service and sales teams to ensure seamless operations and exceptional customer satisfaction.
Problem Solving: Address customer concerns or discrepancies with orders and inventory promptly and professionally.
Qualifications:
Previous experience in a parts counter or related role, preferably in a powersports, automotive, or similar industry.
Strong knowledge of powersports vehicles (motorcycles, ATVs, UTVs, etc.) and their components.
Experience with receiving, stocking, and organizing inventory in a retail or dealership environment.
Proficiency with parts management software and dealership management systems (Lightspeed experience is a plus).
Exceptional customer service and communication skills, both verbal and written.
Ability to multitask and work efficiently in a fast-paced environment.
Strong organizational skills and attention to detail.
Self-motivated with a positive attitude and a passion for powersports.
Bilingual in Spanish is a plus.
Benefits:
Health, dental, and vision insurance.
Paid time off and holiday pay.
Retirement plan options.
Employee discounts on parts, accessories, and services.
How to Apply:
· Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this position. We look forward to reviewing your application!