Dealership Service Manager

Vause Equipment Co Inc

Dealership Service Manager

Fayetteville, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Paid time off

    Profit sharing

    Training & development

    Vision insurance

    Benefits/Perks

    Careers Advancement Opportunities

    Flexible Scheduling

    Competitive Compensation

    Job Summary

    We are looking for a Dealership Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

    Every day is different in our busy equipment service center! You will be responsible for a variety of tasks, including overseeing service technicians, addressing customer inquiries, filing warranty and managing required documentation.

    Responsibilities

    Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability

    Ensure repairs and maintenance tasks are completed in a timely manner

    Mentor employees on best practices for improving sales and customer service techniques

    Oversee day-to-day operations of the service department

    Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

    Qualifications

    High school diploma or GED required Associate’s degree preferred

    Valid state-issued driver’s license and clean driving record are required

    Successful completion of a pre-employment drug and background screening

    At least two years of experience as a service writer or service advisor is required. Experience as a service manager is preferred

    Deep understanding of automotive/equipment technology, automotive service technician job duties, and automotive/equipment repair services is required