Lash Studio Manager

Deka Lash MN - Woodbury

Lash Studio Manager

Woodbury, MN
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Employee discounts

    Flexible schedule

    Paid time off

    Training & development

    Job Opportunity:

    Deka Lash, one of the fastest-growing brands in the beauty business, is hiring a Studio Manager for a new eyelash studio located in Woodbury Lakes Shopping Center. This is a Full-Time position. Your time will be split between eyelash application and managerial duties.

    Qualified candidates must have a current cosmetology or esthetician license. The candidates must also either have obtained or is planning to obtain a Minnesota Salon Manger license. Although eyelash certification is a plus, we do offer an extensive training program for those who have the proper licensing but need lash training.

    Bring your leadership skills and positive team player attitude to us for a wonderful opportunity to grow with us!

    Job Benefits:

    Annual pay range $50K to $80K based on performance

    ✓ Above industry-standard base pay per hour

    ✓ Commission on every service performed and every product sold

    ✓ High-potential gratuity income

    ✓ Participation in an all-studio bonus program

    Flexible, yet consistent, days and hours, paid time off

    FREE lash services and discounts on products

    Qualifications:

    Possess excellent leadership and management skills to create a positive, successful environment for staff and client

    Have a strong work ethic, integrity and professional demeanor

    Positive, proactive, and a team player

    Ability to multi-task and manage client and staff concerns in a timely and appropriate manner

    Ability to foster a TEAM environment

    Goal driven

    Must be available to work during extended studio hours (including nights and weekends)

    Must be accessible when unforeseen issues arise outside of working schedule

    Previous management experience in the beauty industry strongly recommended but not required

    Job Responsibilities:

    Provide eyelash extensions personally, in addition to leading staff and managing the studio

    Leading by example by modeling all activities through self-involvement

    Maintaining the morale of lash artists through positivity, motivation, and support

    Ensure Deka Lash branding and culture through consistency and continuity in all actions

    Client-focused Responsibilities (as a Lash Artist)

    Provide astonishing lashes

    Educate clients on how to properly care for their lashes

    Upsell memberships, services, and products

    Engage clients with world-class service, including check-in/out

    Client-focused Responsibilities (as a Studio Manager)

    Encourage the highest level of customer service staff-wide

    Respond professionally and in a timely manner to client experiences (both positive and negative) in person, on the phone or via social media

    Staff-focused Responsibilities

    Coordinate and monitor the hiring and training of Deka Lash studio Lash Artists

    Phone screen and pre-interview; make interview/hiring recommendations

    Manage, monitor and mentor Deka Lash studio Lash Artists for ongoing success and future growth

    Schedule Monthly pack meetings to discuss goals, recognize staff, and review Monthly Refresher Sheets and Promotions

    Schedule bi-weekly meetings with each lash artist

    Create Action plans

    Create and manage staff schedules, including handling same-day staff callouts

    Responsible for 90-day and annual Lash Artist performance evaluations

    Manage disciplinary actions involving Deka Lash studio staff, should they arise

    Facilitate 1:1 bi-weekly development meetings with the lash artists

    Facilitate and develop monthly agenda-based team meetings

    Studio-focused Responsibilities

    Exceed industry sanitation standards

    Comply with and enforce Deka Lash Corporate policies, business practices, systems and processes

    Supervise and reinforce studio-level processes and systems

    Monitor and respond to studio email account

    Monitor and respond to studio and staff reviews

    Coordinate and lead local sales efforts (social media marketing, outreach, studio events)

    Ensure all studio systems are followed such as proper open/close, delinquent account procedures, cash handling, bank deposits, and inventory management

    Ensure the facility is clean, stocked, properly maintained and operationally sound

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Deka Lash.